Client Services & Office Coordinator
The Alliance of Idaho | Hailey, Idaho
The Alliance of Idaho is looking for an organized, kind, and dependable person to help our immigration legal services office run smoothly.
As our Client Services & Office Coordinator, you’ll often be the first person our clients encounter when they call or walk through our doors. You’ll answer phones, welcome clients, schedule appointments, manage documents and payments, and help keep our office organized.
You do not need experience in immigration law. We’re looking for someone who likes helping people, pays attention to details, and enjoys being part of a team.
About The Alliance
The Alliance of Idaho is a nonprofit immigration legal services organization serving families in Blaine County and communities throughout rural Idaho. We help people navigate an immigration system that can be complicated, stressful, and constantly changing.
Our office is busy, collaborative, and deeply committed to our clients. In immigration law, details matter. Paperwork can save lives. An appointment scheduled on time, a document placed in the right file, or a message quickly delivered to an attorney can make an enormous difference.
What You’ll Do
Answer phones and welcome people who come into the office
Schedule and confirm appointments and consultations
Collect client payments and provide receipts
Scan, copy, file, and organize documents
Help maintain client files and shared office spaces
Order supplies and help keep the office running smoothly
Assist attorneys and paralegals with administrative tasks
Make sure questions and urgent messages reach the right person
Pitch in wherever needed as part of the Alliance team
Who We’re Looking For
We’re looking for someone who:
Is fluent in Spanish and English
Is organized and attentive to detail
Is comfortable juggling several tasks and deciding what needs attention first
Communicates clearly and kindly with clients and coworkers
Is dependable and follows through
Is comfortable with computers and willing to learn new systems
Understands the importance of confidentiality
Enjoys helping other people and being part of a team
Experience in a legal office, nonprofit, medical office, school, or other client-facing workplace is helpful, but not required. We care most about reliability, organization, good judgment, kindness, and a willingness to learn.
What It’s Like to Work Here
The work we do is serious, urgent, and deeply consequential. Immigration law is changing rapidly, the political environment can be intense, and our legal team manages a high volume of cases while responding to the evolving needs of our community.
We believe people can do difficult work without making the workplace itself difficult. We support one another, joke with one another, share ideas freely, and step in when someone needs help. We work collaboratively and often non-hierarchically: good ideas can come from anyone, everyone’s perspective matters, and we solve problems together.
We also believe people need time away from work to sustain the work they do. Our four-day work week reflects our commitment to building a workplace where people can do meaningful work and still have full lives outside the office.
Schedule + Compensation
Schedule: Monday – Thursday, 8 am – 5 pm
Location: In person at The Alliance office in Hailey, Idaho
Compensation: $24+/hour, depending on experience and qualifications.
Benefits: Medical and Dental Insurance
How to Apply
Please send us:
A short cover letter telling us why you’re interested in working at The Alliance and what skills or experience you would bring to the position.
Your resume, including your Spanish-language skills and relevant work experience.
Because attention to detail is important in this role, please use this subject line for your application email:
Client Services & Office Coordinator — [Your Last Name]
Send your application to becky@allianceofidaho.org.
We look forward to hearing from you.
Deadline: September 25, 2026